Privacy Policy

A legal disclaimer

Hook and Ladder

Last updated: August 1st, 2025.

Hook and Ladder (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect:

• Your name, email, phone number, and address (when you contact us or book services).

• Payment details (processed securely through our payment provider).

• Information you share with us through forms, email, or phone.

• Website usage data (through cookies and analytics tools).

How We Use Your Information

We use your information to:

• Provide and manage our services.

• Respond to your inquiries and requests.

• Process payments.

• Improve our website and customer experience.

• Send important updates or promotional offers (you can opt out at any time).

How We Share Your Information

We do not sell your personal information.
We may share it only with:

• Trusted service providers who help us operate our business.

• Legal authorities if required by law.

Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse.

Your Rights

You can request to access, correct, or delete your personal information by contacting us.

Contact Us

If you have questions about this policy or our privacy practices, contact us at:

Email: info@hooknladder.co 
Phone: (705) 881- 4499